Privacy Policy

Last Updated: January 2025

1. Data Controller

Thakreonshral
1 Darling Island Road
Pyrmont NSW 2009
Australia
Email: welcome@thakreonshral.world
Phone: +61 2 8228 6000

2. Data We Collect

2.1 Information You Provide

  • Contact form data: name, email address, message content
  • Communication records when you contact us

2.2 Automatically Collected Data

  • Cookies and similar tracking technologies
  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website addresses

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • Responding to your inquiries and providing customer support
  • Improving our website functionality and user experience
  • Analyzing website traffic and usage patterns
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Legal Basis for Processing

We process your data based on:

  • Your consent (for cookies and marketing communications)
  • Contractual necessity (to provide services you request)
  • Legitimate interests (to improve our services and ensure security)
  • Legal obligations (to comply with applicable laws)

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist in operating our website
  • Legal authorities when required by law
  • Professional advisors under confidentiality obligations

6. Data Retention

We retain your personal data only as long as necessary:

  • Contact form submissions: 3 years from last contact
  • Cookie data: as specified in our Cookie Policy
  • Analytics data: 26 months
  • Legal compliance records: as required by applicable law

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data
  • Right to Restriction: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: File a complaint with a supervisory authority

8. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.

9. Security Measures

We implement appropriate technical and organizational measures to protect your data:

  • HTTPS encryption for all data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: welcome@thakreonshral.world
Phone: +61 2 8228 6000
Address: 1 Darling Island Road, Pyrmont NSW 2009, Australia

13. Supervisory Authority

If you are located in the EU/EEA, you have the right to lodge a complaint with your local data protection authority.